Last updated: 14 September 2026
Lucy Armstrong Vocal Academy, also known as LA Vocal Academy, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect, why we collect it and how it is used when you visit our website, make an enquiry or book with Lucy Armstrong Vocal Academy.
Information we collect
When you contact LA Vocal Academy or book a lesson, we may collect information such as your name, email address, telephone number and any information you choose to provide about yourself or the person taking lessons.
We may also keep information relating to lesson bookings, communication, invoices and payments.
If a student is under 18, we may collect the contact details of their parent or guardian and communicate with them regarding lessons and bookings.
Our website may also collect limited technical information such as your device type, browser and how you interact with the website. Where required, this will only be collected with your consent.
How your information is used
Your information may be used to respond to enquiries, arrange and provide vocal coaching, communicate about lessons, issue invoices, maintain appropriate business records and improve the services offered by LA Vocal Academy.
We will only use personal information where we have a lawful reason to do so.
Payments
When a lesson has been agreed, Lucy will issue an invoice. A booking is confirmed once the required payment has been received.
Payment information may be processed through a third party payment or banking provider. LA Vocal Academy does not intentionally store full debit or credit card details.
Online lessons
Lessons may take place using third party video calling platforms. When using these services, you may also be subject to the privacy terms of the platform being used.
Lessons will not normally be recorded. If there is ever a reason to record a lesson, permission will be requested beforehand. For students under 18, appropriate permission from a parent or guardian will be obtained.
Children’s privacy
LA Vocal Academy welcomes students of different ages and takes the privacy and safeguarding of younger students seriously.
Where appropriate, enquiries, bookings, payments and important communications for students under 18 should be handled through a parent or guardian.
Personal information relating to children will only be collected where reasonably necessary to provide the requested services.
Sharing your information
Your personal information will never be sold.
Information may be shared with trusted service providers where reasonably necessary to operate the website, process payments, provide online lessons or run the business.
Information may also be disclosed where required by law.
How long information is kept
Personal information will only be retained for as long as reasonably necessary for the purpose it was collected, including satisfying legal, accounting and tax requirements.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, ask for inaccurate information to be corrected and, in certain circumstances, request deletion or restriction of its use.
You may also have the right to object to certain processing or withdraw consent where consent is being relied upon.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact LA Vocal Academy using the contact details provided on this website.
If you are unhappy with how your personal information has been handled, you also have the right to raise a concern with the UK Information Commissioner’s Office.